A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
This is the perfect suit! It kept me very warm, fit around my ski boots, and extremely comfortable. My only qualm is in one of the pictures there are suspenders shown which i assumed would come with the suit, but it didn't. Would've been very useful since it is loose fitting.
Y
Yogesh S.
Looks amazing, comfortable, but not wide enough in the legs to fit around boots
Would give it five stars except for the legs don’t allow for snowboard boots to fit over them which sucks when snow gets in there. It fits over my ski boots but needs zippers to accommodate the larger boot. It’s very warm, water resistant, and super easy to put on. Also like the inner pocket to stash the phone in addition to all the other zillion Velcro spots. I get lots of compliments and as a 5’10” 180lbs guy it fits like a dream and is super comfy. Only other gripe is the hood is too small to fit around the ski helmet.
C
Carol B.
Warm and Comfortable
It is perfect. Originally got a large but it was slightly too big for my liking (I am 5'11" 155lbs) then I saw on the size chart it said to order a size down so I got medium and it fits great. Sold the large to a friend who is 5'10" and 175 lbs and he said it fits him great so it might have just been a preference thing. If you want it less baggy order a size down and if you prefer it baggy order the size you are.
G
Gene K.
Awesome Suit!!
Great product, couldn’t be happier. The legs could use something to make it easier going over boats like a zipper maybe but I still love it regardless. Lots of useful pockets, great Ventilation vents when warm and keeps you nice and toasty when temperatures drop. Would definitely buy this product again!!!
S
Samantha D.
snow proof but very heavy and thick
The ski suit is snow/water proof, but it is way too thick and I got sweaty easily. At the end of the day when I took it off, my underwear is half wet because it's too thick. It does have zippers for ventilation on the sides, but it doesn't help much. It could actually be a good suit for beginners since it's thick and kind of like a cushion layer. The suit is also very heavy and size runs large for me even though I bought based on the size chart.
