Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoor
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
I buy those for my wife as a gift. She loves them.
D
Dayana G.
Sizing is off
These will definitely keep me warm during the Chicago winter and I love that they have zippered pockets, but the sizing is definitely off. I’m 5’6” and the regular is waaaay too long, but it’ll have to do because the way the torso fits there’s no way the short size would be comfortable.
A
Anais P.
Highly recommend it
I bought size L, I’m 5’[****] lbs, is a little big but I prefer so I can move around easily, hopefully will work perfectly to snowboarding. Really good material too. I shared with my sister and my friend we loved.
R
Reba M.
Sizing run small and legs are too long.
The Quality appears good. But, 2X (size 20W-22W) is tight in the seat for my usual size 2X. I am 5'6" tall, so ordered regular length (inseam of 31") and pant leg drags on the floor. I will return.
R
Ronise
Worth the price
The color is way off and not as expected. This is why I deducted 1 star. They are very good quality lots of pockets, chest pockets great for cell phone keys etc… all zippers seem sturdy and function well. Seem to be very warm and waterproof not to heavy or too light.
