A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
I like the feel of the material. As well as the performance in the snow. Was out in the snow and never had that wet cold feeling. Works great and feels very comfortable.
R
Richard
Super cute and comfy!
I was so picky about what to get and I was nervous this would be too small. It’s so cute and seems well put together and it fit really well over sweaters and a hoodie. I could definitely wear thermals and be comfortable. Will be snowboarding in it soon and will update if my opinion has changed but I really love this product so far! :)
A
Amber H.
Love!
I love this suit! We go snow skiing every year, and this is definitely one of my favorites. It’s not too big or too tight, and definitely very warm! It’s a lot heavier than I expected, which was great for extreme cold!
I’m 5’6 , 120lbs and I ordered a medium. It has room for under layers without it getting super tight. The bottom of the pants cuff, so makes it easy to slide into my snow boots. I was very nervous to order this, but it was 100% worth it!
M
Montrelle
Perfect
I love this suit! I was really warm going down the slopes and I got hella compliments. No complaints here
S
Snow L.
You have to put it on,fit perfectly
I like the quality and color, and most i like because so comfortable ,I gonna wear it everyday
