A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
I love this ski Jacket! ITs so cute and comfortable. The only thing I would change is for it to have a few more zipper pockets available :)
J
Jessica
Great snowboarding jacket
I LOVE this jacket! The snow shirt stays in place so I don't get snow down my pants, it's warm and ventilated and holds my pass. It's everything I want in a good boarding jacket. I highly recommend this jacket!
A
Anna
Perfect snowboard jacket!
I have tried a lot of ski jackets and this is by far my favorite! I am prone to being cold, but this jacket has great insulation, and it kept me warm all week. I ordered a medium, there’s a little extra room, but it fit well with my other layers underneath. The inner lining is very soft, it has a lot of convenient pockets, and I love the khaki color. I would definitely recommend this jacket for your next ski/snowboarding trip!
d
dana
AMAZING
LOVE this jacket. Keeps me warm, slim fitting. The slow powder belt is great.
