Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoors
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
My favorite coat, currently!
and heavy usage at work & home!
It is getting Dirty and some signs of wear and tear.
I love the way it looks, It does keep me just as warm as my other favorite coats!
A
Adison
Amazing Winter Coat
This coat has been my best coat purchase in years. It’s does an excellent job of stoping wind, keeping you warm and dry. I live in the Midwest and walk dogs quite frequently so I’ve gotten the chance to put it to the test. I can wear a tshirt and this coat in 10-20 degree weather and be comfortable.
N
Natalie
Great Snowboard Jacket!
I purchased this jacket with the intent on upgrading my snowboard game. It is an amazing product. Keeps me very warm, aesthetically looking, and waterproof.
B
Bonnie
Fits as described, warm and windproof, needs waist tighter or adjustable
There's a lot I like about this coat. Size recommended fits perfectly. Good price and really lightweight. I totally recommend this. I live in the middle of Illinois and it's 3 degrees and windy. I do where a cheap zip up hoodie because the bottom let's cold air in around your waist. They should have put a drawstring around the waist. Otherwise I can't complain. Happy with the price and quantity warmth. Seriously, a tighter waste option would really help. I still gave 5 stars because that's my only issue. I hope this helps
k
kim
Great jacket
This jacket is awesome. When wearing it, inside is warm. No issues with chains or anything yet. I am glad I got one. Green and bright. Great product so far.
