Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoors
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
Snug but can have a sweatshirt under it and still have no issues with it feeling too tight. Have been outside and it’s been 30 degrees. Didn’t feel the wind or the cold come through. Zipper pockets for phones or whatever also are a big plus. Actually bought a second in another color since I loved this one so much.
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Penny
Warm, light weight, waterproof
Warm, light weight, waterproof. As described. Very warm but still lightweight and waterproof. I needed something to keep out the rain/snow. This jacket is awesome. Couldn't be happier. One hoodie underneath and I was hot in 20°F with wind. Love the plush lining. Warm without being bulky.
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shantell
Very warm
His expect it kept me warm I love it
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Jodi
Great winter jacket for a growing boy
For the price it is a fantastic jacket! Ordered a medium but should’ve gotten a small. It’s really comfy and blocks the wind really well. Haven’t taken it skiing yet but definitely helps with these cold temps. It’s currently between -2 and 20°F and I can’t complain
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Beatriz
Better than expected
Got these for Iceland and wore them on all our excursions and never had any complaints. We went to waterfalls, walked though rain, sleet, & snow. We did buy slightly bigger due to layering up and wanted to have some mobility. They were awesome and worth it.
