A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
I haven’t used yet but planning a ski trip to CO. Fit is perfect! Enough room for a warm layer or two underneath. Super cute and comfortable. Price is great too.
L
Lewis K.
Great colors, size up!
From buying experience, these will run small for the uninitiated as the sizing are really confusing and all over the place. This is why I chose XL even though my normal US size is S. I am 5'5, 150lbs, athletic and fit body frame, and the XL fits me quite comfortably, possibly a little baggy, but that's good or bad depends on your taste. For me the size if good because then it leaves room for lots of layering for those really cold days on the slopes, while not too large and floppy without.The pros:Really great, vibrant, loud colors, all of which I like. Guaranteed to turn heads and keeps you visible. The 270 degrees waist zipper is top notch in terms of offering a lot of free movements and getting out of the way while you're doing a number two. It can sometime be a bit problematic to try and zip and unzip though. I think the waist zipper should be a mandatory onesie design ever since Airblaster introduced it, if I'm not mistaken. This suit has it correct, and I'm very happy about that.The rest:I won't list these as cons as they haven't been tested yet, but just based on my experience with similar suits from overseas, specifically from Asia. The material probably won't be waterproofed for long after several washing. The adjustable waist bands are OK, but they're Velcro so that will also won't be durable long term. There are no chest pocket, which is a recent favorite addition of mine. There are four standard outside pockets and one inner pocket, but it's small. Other than that, everything is pretty standard and looks to be a decent suit to take out on the slopes.
A
Antonio H.
Size
Very good quality and it looks great
C
Charity K.
The length is perfect!
I got a large just in case the length didn’t fit and it fits great! It’s a little bit big on the waist but I’m gonna add some more velcro to the belt so it fits better!
