A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
Always wanted a cute ski suit. Much better and warmer than jeans and long johns. Great for skiing.
D
Destiney D.
Really cute on
This is so cute on. Ive always wanted a snow suit and this is exceeded my expectations. Im ready for the snow. It fits well. Its a little lose if you don't wear anything bulky under but if you have a sweater or thicker top under, it will be more snug. Its great quality as well and made well.
K
Kasturi R.
it came used and dirty
I ordered a replacement it came very dirty . the fur was soft and the material is a windbreaker waterproof type fabric
A
Akanni J.
Perfect snow suit
Fits perfectly, is super warm but not too bulky. Love that it unzips at the waist, although I wish it unzipped completely to separate into 2 pieces. Love the furry hood. Can’t wait to try it In The Colorado winter
S
Swati A.
Warm and snuggly!
It fit well and I really loved the black arm sleeve extension that I can put my thumb through so that when I put gloves on I don't have to fight with the sleeve to stay down. The color was a little less vibrant than I thought and the fur on the hood is a little excessive but it is removable. It felt really warm and comfy but the real test will be how it does in the snow!
