Backcountry (Climbing/Hiking/Camping/Trekking), Any Other Outdoors
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
The pockets were very roomy and the ankle part of the pants was wide enough to fit around ski boots easily. I highly recommend this product and thank Dawnski for having affordable plus size snow pants.
,
,RAV
Great in the Snow
I bought pants in blue XL for a 3 day ski trip and wore them every day. They kept me warm and dry and held up well.
S
S. H.
Good pants
I put these pants in the washer and dryer and had no problems. I wore then twice the next day to shovel and they kept me so warm. I could tuck in two shirts since the waist was a little wide. Length was good and I love that the liner in the pants tucked into my boots without bunching up and hurting my legs which my old snow pants did.
T
Truckee f.
Good Quality! Great Price
If you carry your weight in your butt and thighs these will be good for you as there is plenty of room there. I am short waisted and carry my weight in my middle
,
,Mother o.R.
Perfect for skiing
I bought this pants for the trip to Alaska. It’s water proof and warm and looks good! Luv it!
