Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoors
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options,please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-8 business days to reach you within Standard Shipping,and around 4-6 business days within Expedited Shipping.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service,but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.dawnski.com, please send us your request within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Dawnski reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@dawnski.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
I bought this for my husband for Christmas and he loves it. He says that it is very warm and he loves all the pockets. It fits him well.
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,Ian S.
Great coat
Absolutely love this coat read other reviews that said it wasn’t waterproof or zippers didn’t work. I use this thing to snowboard and it lightweight feels great keeps super warm zippers work great all around great product. 100% would recommend
C
Chuck L.
Warm and nicely made!
Had this sitting around for a week or so waiting for it to cool down and finally got a chance to try it out today. It's very warm and stood up to our stiff Oklahoma wind very nicely. It fits true to size and is very nicely made and put together. Very happy with it and I'm ready for winter!
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,David W.
Good fit, looks good, comfortable, very warm
I bought this for my everyday winter jacket. It arrived quickly and was well packaged. The fit was true to size.
D
Darla
Quality Made
Gave this to my grandson who is 16. We are going skiing for Christmas. He really liked it. I got the Med. Its a bit large but will be fine with alther clothes underneath and it will give him room to move and grow into. The inside is very soft but not really bulky. Seems to be made well. He is happy with it.
